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CANCELLATION POLICY

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  • 30+ days before your booking: You are eligible for a refund of any payments made, excluding the non-refundable deposit.

  • 14 to 7 days before your booking: You are eligible for a 50% refund of any payments made.

  • 6 days or less before your booking: Unfortunately, no refund will be available.

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If you need to cancel or make changes to your booking, please contact us as soon as possible by emailing us at info@bubblewrapfun.co.nz or calling 021 0222 4329.

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Important: For bouncy castles only, this policy does not apply if your booking is postponed or cancelled due to heavy rain or high winds. In the event of extreme weather conditions, we will confirm any cancellations on the morning of your booking. At that time, we can either reschedule to a new date or offer a full refund.

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